Perspective buyers are able to directly contact domain holders in cases where the desired domain is no longer available. Most registries openly publish the names and contact data of domain holders. Once this information is gained, buyers can get in touch with domain holders and make an offer for the name. Sales are also known to occur in instances where the original domain owner had no prior commercial ambitions
1and1 have terrible customer service and billing, quite possibly the worst ever encountered. Their billing/invoice system is all over the place, their staff untrained and unwilling to resolve and their pricing is literally plucked out of thin air. Beware, pay 12 months in advance (not monthly) then cancel the direct debit or Paypal auto payment, otherwise they will rinse your pockets when you’re not looking &/or unexpectedly take an extra payment because of an ‘oversight’.
I’ve tried to be charitable to Verisign in my reading of Site-Finder-gate. Even then it seems quite clear that they were deep within the grey areas of their contract with ICANN, and that they knowingly acted against the spirit of the Internet that they’d been entrusted to build. That said, I respect the hustle — Verisign were, and continue to be, a publicly traded company with a responsibility to deliver value to their shareholders, and this quasi-bait-and-switch was a pretty inspired way to do it.
Domain names can be used in a number of ways. Direct visitors to your website’s home page or use complementary domains to send them to specific areas of your website ( e.g. yourcompany.jobs for a careers page). Or, forward a custom domain to an existing social media account, like your Twitter profile or Periscope channel. With a domain name you can even set up custom email addresses like firstname.lastname@example.org, which can be used to conduct business or communicate with your followers. More.